Welcome to PIDAS
PIDAS is an IT services company specialising in developing, optimising and operating services functions such as IT helpdesks and customer care centres in the customer services arena.
Our special promotion:
Improve your application processes with "trueAct TICKET - Basic 1"
This web-applicable ticket-system allows your customers to place and track their requests online at any time.
Click here for more information
New: Kundenservice Blog
"Kundenservice Blog" - The dialogue-platform for customer care.
Experts and anyone interested discuss different questions about topics like crm, customer care, new marketing and corporate development. www.kundenserviceblog.com
PIDAS Benchmark
For many years PIDAS has been deeply involved with providing quality services to business. To underpin its accomplishments PIDAS carried out a detailed study entitled the "Customer Service Report 2007" with the Austrian Marketing Society (Österreichischen Gesellschaft für Marketing [OGM]) in March this year. - More information available here.

