CORA - Der intelligente IT-Automat

INNOVATIVE TOUCHPOINT

With CORA you create a new touchpoint for your customers that is designed for positive customer experiences. Your internal IT is perceived as innovative.

80 % MORE EFFICIENCY

With CORA in your team, you can significantly increase efficiency in Field Support. The intelligent IT automat reduces Field Support operations by up to 80 %.

AVAILABLE ROUND THE CLOCK

CORA is available to your IT users around the clock. Thus, you extend your support offer and at the same time help your customers, e.g. also at night.

DOWNTIME MINIMISATION

Time-consuming processes such as issuing and setting up replacement devices are automated. Waiting times are consequently minimised by up to 70 %.

CORA_IT_Locker_Und_Digital_Vending_Machine-3

IT LOCKER AND DIGITAL VENDING MACHINE

CORA is an intelligent hardware dispensing system in the form of an automat. No long waiting times for notebooks, desktops, screens, smart phones and accessories of all kinds: CORA makes these available to the affected user quickly and easily via badge, PIN or barcode.

By Wake-On-LAN (WOL) and connection to your software distribution (for example SCCM) notebooks and PCs in the CORA can be continuously updated and, in case of support (software packages, profiles and settings), can be specifically personalised to the user. CORA thus acts as an extended arm of the Service Desk and significantly relieves the Field Support team.

You can purchase CORA in a purchase or rental model.

Self-service pick-up

After authentication via badge reader or barcode scanner, end users can easily pick up IT equipment such as headphones, mice etc. in self-service.

Withdrawal with PIN code

The end user can get his replacement device or other hardware from CORA using a PIN code that he receives, for example, by email from the Service Desk.

Storage by the supporter

The Field Support can determine the weight of the hardware and store it in just a few steps.

EINMALIGE USER EXPERIENCE

CORA verfügt über ein integriertes Touchpanel, das intuitiv zu bedienen ist und damit eine tolle User Experience schafft. Artikel können abgeholt, ausgesucht, ausgeliehen oder sogar vorbestellt werden. Und das alles in der Sprache des Users.

UNIQUE USER EXPERIENCE

CORA has an integrated touch panel that is intuitively operated and thus creates a great user experience. Articles can be picked up, selected, borrowed or even pre-ordered. And all this in the language of the user.

CORA IN YOUR DESIGN

CORA is part of your company or your internal IT offering. Therefore, you can design the IT automat completely in your corporate design - from lamination to lighting. Make CORA an eye-catcher!

MANUFACTURED IN SWITZERLAND

CORA is designed and produced in Switzerland. The focus was placed on quality and functionality with a stylish look. It is made of high-quality materials and is nevertheless not heavier than 250 kg. CORA has been dimensioned to fit on a Euro pallet, to fit in any conventional passenger lift and to remain mobile at all times thanks to its integrated running gear.

Since June 2019, CORA has also been successfully patented (CH 713 548 B1). Digital Innovation - Made in Switzerland.

SMARTER TOUCHPOINT

At the CORA any IT equipment such as mice, keyboards, cables and headsets can be obtained directly and fully automatically via interactive dialogue.

After authentication by badge, PIN or barcode, CORA offers the user all devices for which he has been authorised based on the user profile (function, authoriSation, budget, etc.). Selection and removal is very easy and takes only a few seconds.

THE SOFTWARE - THE VERY HEART OF CORA

The CORA software platform offers a wide range of functions. This enables your IT staff to centrally control all CORAs used and easily manage the devices in them. In addition, process workflows can be automated end-to-end, thus creating new service experiences.

Thanks to API interfaces, CORA can be quickly integrated into your existing system landscape (e.g. ServiceNow). This makes it clear: CORA is primarily a software product in a steel dress.

SELECT COMPARTMENT CONFIGURATION

CORA configurations with 22, 24 or 36 compartments are available. This allows you to optimally align your CORA with your use cases.

No matter which version you choose, in each CORA you have 8 compartments with a high-precision industrial scale (invisibly integrated in the compartment base) at your disposal. This allows you to fill a single compartment with several articles and you have control over the removal by the user at all times.

DO THE PRACTICE TEST

We have developed a Proof of Concept (POC) model to test the application possibilities and benefits of CORA. This enables you to test the full range of functions in your own environment in three phases over a period of 4-6 months. Together we assess the potential, develop the vision and then start testing.

You will not only be accompanied by us during conception and implementation, we will also support you during promotion and in the first decisive months of operation.

Are you interested? Then get in touch with us.

YOUR CONTACT

CORA is unique and stands out. Personalised to your company and placed at the right spot, CORA is the ideal place to go when it comes to obtaining replacement equipment or small parts.

The interaction with the touch panel and the quick help trigger a positive experience for the IT end user and thus for your customer!

Thanks to CORA, your IT users can also obtain services at noon, during off-peak times or on weekends! Because as so often in reality - just at that time a solution has to be found quickly and easily.

With CORA you can reduce the travel times of your Field Support team considerably and your employees can dedicate the capacities gained to more complex tasks. You can reduce the number of Field Supporter assignments by up to 80%!

CORA is different. With a CORA integrated into your existing service model, you break new, innovative ground and show that your IT organisation is open to new models and technologies. The use of CORA thus has a positive influence on the perception of your internal IT. Be daring and make IT different.

CORA THE IT AUTOMAT
THE REVOLUTION IN
IT FIELD SUPPORT

CORA AUTOMATES INTELLIGENTLY

IT LOCKER AND DIGITAL VENDING MACHINE

OVERVIEW OF USE CASES

Self-service pick-up

Withdrawal with PIN code

Storage by the supporter

MORE ABOUT CORA?

CUSTOMER STORY

FEATURES AT A GLANCE

EINMALIGE USER EXPERIENCE

UNIQUE USER EXPERIENCE

CORA IN YOUR DESIGN

MANUFACTURED IN SWITZERLAND

SMARTER TOUCHPOINT

THE SOFTWARE - THE VERY HEART OF CORA

SELECT COMPARTMENT CONFIGURATION

DO THE PRACTICE TEST

THIS IS WHAT THE INTELLIGENT IT AUTOMAT CORA OFFERS

EXCITE CUSTOMERS

EXTEND SERVICE HOURS

REDUCE COSTS

DO IT DIFFERENTLY

OUR CORA EXPERT FOR YOU

CORA THE IT AUTOMAT THE REVOLUTION INIT FIELD SUPPORT

CORA AUTOMATES INTELLIGENTLY

IT LOCKER AND DIGITAL VENDING MACHINE

OVERVIEW OF USE CASES

Self-service pick-up

Withdrawal with PIN code

Storage by the supporter

MORE ABOUT CORA?

CUSTOMER STORY

FEATURES AT A GLANCE

EINMALIGE USER EXPERIENCE

UNIQUE USER EXPERIENCE

CORA IN YOUR DESIGN

MANUFACTURED IN SWITZERLAND

SMARTER TOUCHPOINT

THE SOFTWARE - THE VERY HEART OF CORA

SELECT COMPARTMENT CONFIGURATION

DO THE PRACTICE TEST

THIS IS WHAT THE INTELLIGENT IT AUTOMAT CORA OFFERS

EXCITE CUSTOMERS

EXTEND SERVICE HOURS

REDUCE COSTS

DO IT DIFFERENTLY

OUR CORA EXPERT FOR YOU

ASK US

CORA THE IT AUTOMAT
THE REVOLUTION IN
IT FIELD SUPPORT